Quote Follow-Up

Most quotes are not lost on price.
They are lost on silence.

The follow-up you never get around to, done properly and persistently, until there is a real answer either way.

The Cheapest Work You Will Ever Win

You already paid for these jobs.
You just never went back for them.

Every quote that went out cost a site visit, a drive and an hour of work. Most of the ones that went quiet were never a no. They were a not right now, and nobody rang back.

Silence gets read as no
It usually is not. Life got busy at their end. A call at the right time restarts it.
Chasing feels desperate
It only feels that way when you do it. Someone else following up on your behalf reads as organised, not needy.
You forget which ones are open
There is no list, so there is no chase. Every open quote gets a dated next action against it.
One question kills it
They wanted to know one thing and never asked. We ask what is holding it up and get you the answer.
Last year's quotes are dead
They are not dead, they are dormant. Old quotes get worked properly, and some of them come back.
You never learn why you lost
Without a reason you cannot fix anything. We find out and tell you, even when it is not flattering.
How It Runs

Persistent.
Never annoying.

There is a line between staying front of mind and hassling someone. We stay on the right side of it, because every one of those calls reflects on the business.

01

Every quote gets logged

Value, date sent, customer, and the next action with a date on it. Not follow up soon. A date.

02

First contact, properly timed

Phone first, message second. Checking they got it and whether anything needs explaining.

03

The objection gets handled

Price, timing, or waiting on a partner. Whatever it is, we find it out and deal with it.

04

A real answer either way

Yes goes to your crew. No gets a reason recorded. Not yet gets a date to come back. Nothing just drifts.

Required

Step 1 of 3
What is your trade?
So the right person calls you, not a script reader.
Step 2 of 3
How does follow-up happen now?
Be honest. Nobody here is going to judge you for it.
Step 3 of 3
Where do we send the fix?
Lincoln calls you himself, usually the same day.

That is through to Linc.

He will call you himself, usually the same day.

Straight to Linc. No spam. Nothing to sign.

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