Most quotes are not lost on price.
They are lost on silence.
The follow-up you never get around to, done properly and persistently, until there is a real answer either way.
You already paid for these jobs.
You just never went back for them.
Every quote that went out cost a site visit, a drive and an hour of work. Most of the ones that went quiet were never a no. They were a not right now, and nobody rang back.
Persistent.
Never annoying.
There is a line between staying front of mind and hassling someone. We stay on the right side of it, because every one of those calls reflects on the business.
Every quote gets logged
Value, date sent, customer, and the next action with a date on it. Not follow up soon. A date.
First contact, properly timed
Phone first, message second. Checking they got it and whether anything needs explaining.
The objection gets handled
Price, timing, or waiting on a partner. Whatever it is, we find it out and deal with it.
A real answer either way
Yes goes to your crew. No gets a reason recorded. Not yet gets a date to come back. Nothing just drifts.
We use your details to reply to your enquiry and get your job sorted, and share only what is needed with the trade doing the work. We never sell your information. Privacy Policy.